DigiLake is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website and services.
This statement was last updated on October 2, 2025.
1. Our Commitment
We are committed to making our website accessible to the widest possible audience, regardless of technology or ability. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Accessibility is not just about compliance — it's about creating an inclusive digital experience that serves all users effectively.
2. Accessibility Standards
Our website strives to conform to the following standards:
- WCAG 2.1 Level AA: Web Content Accessibility Guidelines developed by the W3C
- Section 508: U.S. federal accessibility standards
- ADA: Americans with Disabilities Act compliance for digital properties
- EN 301 549: European accessibility standard for ICT products and services
3. Accessibility Features
We have implemented the following features to improve accessibility:
3.1 Keyboard Navigation
- All interactive elements are keyboard accessible
- Logical tab order throughout the website
- Visible focus indicators on all interactive elements
- Skip-to-content links for easier navigation
3.2 Screen Reader Compatibility
- Semantic HTML markup for proper structure
- ARIA labels and landmarks where appropriate
- Descriptive alt text for all meaningful images
- Clear heading hierarchy (H1-H6)
- Form labels properly associated with inputs
3.3 Visual Design
- High contrast ratios meeting WCAG AA standards (4.5:1 for normal text, 3:1 for large text)
- Resizable text up to 200% without loss of functionality
- Color is not used as the sole means of conveying information
- Clear and readable typography with ample spacing
- Consistent visual design throughout the site
3.4 Content Structure
- Clear and concise content
- Logical page structure and navigation
- Descriptive link text (no "click here")
- Consistent navigation across all pages
- Clear error messages and instructions
3.5 Media and Interactive Elements
- Respect for prefers-reduced-motion settings (reduces animations)
- Captions and transcripts for video content (when applicable)
- Accessible forms with clear labels and error handling
- Sufficient time to read and interact with content
4. Accessibility Testing
We regularly test our website using:
- Automated tools: Lighthouse, axe DevTools, WAVE, Pa11y
- Screen readers: NVDA, JAWS, VoiceOver, TalkBack
- Keyboard-only navigation: Testing without mouse or touchpad
- Browser testing: Chrome, Firefox, Safari, Edge with various assistive technologies
- Real user testing: Feedback from users with disabilities
5. Known Limitations
While we strive for full accessibility, we acknowledge the following areas for improvement:
- Some third-party embedded content may not be fully accessible
- Older PDF documents may not meet current accessibility standards (we're working to update these)
- Complex interactive features are being continuously improved for better screen reader support
We are actively working to address these limitations and improve accessibility across our entire website.
6. Compatible Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers: JAWS, NVDA, VoiceOver, TalkBack, Narrator
- Screen magnification software: ZoomText, MAGic
- Speech recognition software: Dragon NaturallySpeaking
- Keyboard navigation: All major browsers on desktop and mobile
Recommended browsers: Latest versions of Chrome, Firefox, Safari, and Edge.
7. Feedback and Contact
We welcome your feedback on the accessibility of digilake.io. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
When reporting an accessibility issue, please include:
- The page URL where you encountered the issue
- A description of the problem
- The assistive technology you were using (if applicable)
- Your browser and operating system
We aim to respond to accessibility feedback within 5 business days and will work to resolve reported issues as quickly as possible.
8. Continuous Improvement
Accessibility is an ongoing effort. We are committed to:
- Regular accessibility audits and testing
- Training our team on accessibility best practices
- Incorporating accessibility from the start of new features
- Monitoring updates to WCAG and other accessibility standards
- Engaging with the disability community for feedback and insights
9. Formal Complaints
If you are not satisfied with our response to your accessibility concerns, you have the right to file a formal complaint with the relevant authority in your jurisdiction.
For users in India: You may contact the Department of Empowerment of Persons with Disabilities (DEPwD).
For users in the EU: You may contact your national accessibility enforcement body.
For users in the US: You may file a complaint with the U.S. Department of Justice.
Our Commitment Statement
DigiLake is dedicated to providing an inclusive digital experience. We believe that accessibility benefits everyone — from users with permanent disabilities to those with temporary impairments or situational limitations.
As a software development company, we practice what we preach. The same accessibility standards we apply to our own website are the standards we bring to client projects.
"Accessibility is not a feature. It's a fundamental right." — DigiLake Team